Upheld/Not Upheld

An investigation or other process is upheld (substantiated) when it finds in favour of the complainant. We recommend using the term ‘upheld’ rather than ‘substantiated’ as the

Decision Making Panel

The Decision Making Panel will be made up of three people, alongside dedicated HR support. At least two members of staff on the panel must be women. If this is not possible in

Appendix 4 – Permission for use of information and images

ActionAid Consent form October 2018 which needs to be signed by an adult on behalf of the child, but with the child’s permission, to be used

ActionAid is a global movement of people working together to further human rights and defeat poverty for all.

With the increasing number of complex and protracted emergencies, more people than ever are vulnerable and need humanitarian support.

Over 750,000 residents of Agago Town Council in Agago district - Northern Uganda had for years faced challenges in accessing quality health services, until they took it upon themselves to reach out to